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Bed Planning Coordinator, Patient Flow Center

Florence, SC



Bed Planning Coordinator – Patient Flow Center 

Job Summary

•    Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. •    Shall demonstrate leadership and commitment with respect to the quality management system by:         (a) promoting the use of the process approach and risk-based thinking        (b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements         (c) promoting improvement. •    Responsible for targeting patients to appropriate beds based on their level of care and hospitals capacity restraints  •    Bed Flow Coordinator is responsible for the placement of inpatient/observation patients, following the review of admission/discharge/transfer (ADT) orders and bed requests, in conjunction with physician assessment •    Works with Transfer Coordinator to manage patient admissions, transfers and placement within the capacity and capabilities of each facility/unit •    Utilizes his/her knowledge and expertise to facilitate safe and efficient patient throughput focusing on placing the right patient in the right bed at the right time. •    Manages multiple phone lines while assigning patients accurately and timely, minimizing patient delays •    Coordinate and strategize the complex placement of incoming admissions, inter-hospital transfers, and post-operative patients in accordance with hospital policies, using EPIC Bed Planning software.   •    Communicate ongoing changes and challenges to the Patient Flow Supervisor/Director, and escalate concerns to the Physician on Duty as needed. •    Communicate with charge nurses, clinic staff, and physician teams re: patient bed assignments for both scheduled and unscheduled admits. Accurately relay information regarding diagnosis and special needs.  •    Monitor bed planning performance, managing supply and demand •    Engage in continual problem solving to maintain positive patient flow under tight time frames and limited bed resources; multitask according to changing priorities. •    Collaborate with housekeeping to manage and prioritize patient room cleaning.  •    Prepare for daily bed meeting and assess for admission capacity by communicating with relevant charge nurses in a timely manner; assess need for overflow plan. •    Identifying potential problems and involve the Patient Flow Center Supervisor /Director •    Prepare end of shift report for manager including census justification and acute care patients left in ICU overnight without a bed assignment.

Work Schedule: 72 Hours Biweekly. Full time.  7a – 7p and/or 7p – 7a.

Qualifications /Training:

•    Minimum 2 years data entry/computer experience  •    Advanced knowledge of Windows based computer systems  •    Written and verbal communication skills with persons of all ages and diverse backgrounds  •    Knowledge of medical terminology 


•    Minimum of a High School Diploma/GED from an accredited school


Full time


Florence, SC, United States


Full time

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