Bed Planning Coordinator, Patient Flow Center
Bed Planning Coordinator – Patient Flow Center
• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. • Shall demonstrate leadership and commitment with respect to the quality management system by: (a) promoting the use of the process approach and risk-based thinking (b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements (c) promoting improvement. • Responsible for targeting patients to appropriate beds based on their level of care and hospitals capacity restraints • Bed Flow Coordinator is responsible for the placement of inpatient/observation patients, following the review of admission/discharge/transfer (ADT) orders and bed requests, in conjunction with physician assessment • Works with Transfer Coordinator to manage patient admissions, transfers and placement within the capacity and capabilities of each facility/unit • Utilizes his/her knowledge and expertise to facilitate safe and efficient patient throughput focusing on placing the right patient in the right bed at the right time. • Manages multiple phone lines while assigning patients accurately and timely, minimizing patient delays • Coordinate and strategize the complex placement of incoming admissions, inter-hospital transfers, and post-operative patients in accordance with hospital policies, using EPIC Bed Planning software. • Communicate ongoing changes and challenges to the Patient Flow Supervisor/Director, and escalate concerns to the Physician on Duty as needed. • Communicate with charge nurses, clinic staff, and physician teams re: patient bed assignments for both scheduled and unscheduled admits. Accurately relay information regarding diagnosis and special needs. • Monitor bed planning performance, managing supply and demand • Engage in continual problem solving to maintain positive patient flow under tight time frames and limited bed resources; multitask according to changing priorities. • Collaborate with housekeeping to manage and prioritize patient room cleaning. • Prepare for daily bed meeting and assess for admission capacity by communicating with relevant charge nurses in a timely manner; assess need for overflow plan. • Identifying potential problems and involve the Patient Flow Center Supervisor /Director • Prepare end of shift report for manager including census justification and acute care patients left in ICU overnight without a bed assignment.
Work Schedule: 72 Hours Biweekly. Full time. 7a – 7p and/or 7p – 7a.
• Minimum 2 years data entry/computer experience • Advanced knowledge of Windows based computer systems • Written and verbal communication skills with persons of all ages and diverse backgrounds • Knowledge of medical terminology
• Minimum of a High School Diploma/GED from an accredited school
Florence, SC, United States