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Billing Account Manager MPA/RCM

Myrtle Beach, SC


  1. Job responsibilities include those listed in competencies document
  2. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  3. Lead the revenue cycle team and collection of patient encounters from claim submission through to collections and manage accounts receivable to maximize revenue collected.
  4. Direct staff to ensure that accurate submission of all claims and timely collections occur in accordance with all third-party contract terms including, Medicaid, Medicare, managed care, commercial insurance, and direct patient pay.
  5. Ensure that unprocessed claims and denials are reviewed, reworked, and resubmitted to ensure revenue maximization.
  6. Assure maximization of cash collections through diligent and timely monitoring of all open accounts receivable balances.
  7. Maintains knowledge of billing procedures by actively working accounts in order to provide training as well as

      assist during times of work backlogs or absenteeism of direct reports.

  1. Train new employees and provide continuing education to Patient Account Representatives so that employee performance and customer service is maximized.
  2. Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.  
  3. Prepare detailed analyses and reports of billing and accounts receivable activity and results, including performance matrices and AR days outstanding.
  4. Prepares benchmarking data for productivity reporting and quality assurance measurements.
  5. Conduct Quarterly AR meetings for assigned practices to review the overall financials.
  6. Works closely with Practice Personnel and the Management Staff to monitor ongoing compliance of policies and procedures relating to the Revenue Cycle.  
  7. Responsible for daily review and timely completion of  MPA assigned personnel attendance and payroll process.
  8. Demonstration of Leadership, Teamwork and participation in learning the skills for enhancing these functions.
  9. Completes special assignments as requested by department Director and/or AVP.


Qualifications /Training:

3-5 years of healthcare billing and accounts receivable management experience required. Related experience with a healthcare practice management software system needed. Strong computer background in Microsoft Excel/Office and possess excellent oral and written communication skills as well as strong analytical skills. 



 High School Diploma/GED 



Full time


Myrtle Beach, SC, United States


Full time

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