Certified Medical Assistant, Palmetto Adult Medicine Sumter
1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and
co-workers in accordance with our Service Excellence Standards and Core Values.
2. Assists the physician in assessing the needs of patients based on information collected through history,
observation, physical exam, telephone triage and analysis of diagnostic results:
a. Performs direct patient care, i.e., triage, assessment, procedures, treatments, patient education,
discharge and follow-up instructions. Prepares patient to be seen by provider.
b. Collects and documents pertinent information through communication with patient and family to
include vital signs, history, and chief complaint.
c. Performs chart prep and scans necessary documents in patient’s medical record as appropriate.
d. Performs specialized tests such as electrocardiography, pulmonary function test, sleep studies, Holter
monitors, and selected laboratory procedures as needed in the practice.
e. Prepares and administers medications as ordered by the physician.
f. Assists provider with treatments and procedures as needed.
g. Schedules testing and referral appointments for patients per provider instructions.
h. Consults with patient on telephone calls whether addressing the problem or referring the call to the
i. Performs follow-up calls to patients as necessary.
3. Performs other duties necessary in providing high quality patient care:
a. Cleans and straightens examination rooms between patients according to OSHA standards.
b. Keeps all necessary instruments clean and in examination rooms.
c. Sets up and maintains equipment and immediately notifies office management of any malfunction.
d. Maintains medical supply inventory, checks expiration dates on medications and vaccines and
disposes of outdated medications.
e. Develops and maintains a working knowledge of all equipment needed to perform duties.
f. Schedules and reschedules appointments as necessary.
4. Possesses skills and abilities required in a multifaceted environment in addition to those relating to nursing:
a. Promotes a climate conducive to learning through encouragement of co-worker’s formal and informal
b. Actively participates in departmental quality improvement projects. Promotes the practice mission and
c. Promotes the practice by projecting a positive image.
d. Demonstrates a willingness to perform the duties of other department personnel when workload
One year experience in a physician’s office or other clinical setting; will train a highly-motivated new graduate.
Strong computer skills with experience with electronic health records; eClinicalWorks preferred.
Certified Medical Assistant or Registered Medical Assistant certification required
Sumter, SC, United States