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Clerical Associate (as needed) – Eagerton Family Practice

Manning, SC
TRACKING CODE

5187

JOB DESCRIPTION
  1. Responds immediately by acknowledging new arrivals in a courteous manner
  2. Answers telephone within three rings using good customer service skills to ascertain the nature of the call
  3. Delivers accurate and legible messages to appropriate person within 15 minutes of the call
  4. Maintains confidentiality in talking with patients, upholding policies and setting an example
  5. Provides phone coverage for team members as needed
  6. Directs patient to complete new patient information forms and insurance information
  7. Verifies established patient information and has patient complete a new patient information form as changes occur to include copies of new insurance cards
  8. Obtains assignment and authorization signatures, copies of insurance cards and necessary claim forms
  9. Collects insurance copayments and documents accurate amount on encounter form
  10. Maintains new patient ID ledger and assures accurate patient ID # is placed on appropriate documentation in the chart
  11. Completes medical records request in a timely manner (7 working days)
  12. Confirms that proper authorization is received with request to include patient signature and date not to exceed six months
  13. Confirms physician review and signature for release of records after copies are made
  14. Confirms that accurate billing for records (per South Carolina guidelines) is complete and billing invoice is included
  15. Processes encounter forms for next day appointments
  16. Inform PSC’s of any charts not pulled for the next day appointments and assures that all charts have been pulled by 5:30pm
  17. Maintains supplies for new patient chart packets and encounter forms and reports in a timely manner when supplies are needed to assure adequate inventory
  18. Displays ability to operate office equipment, such as fax, copier, calculator, etc.

Qualifications /Training:

  • Six months to one year related experience and/or training; or equivalent combination  of education and experience

Licenses/Certifications/Registrations/Education:

  • HS diploma preferred/GED preferred from an accredited school

Work Schedule:

  • PRN  (coverage as needed)
WORK SCHEDULE

Part time

JOB LOCATION

Manning, SC, United States

POSITION TYPE

Part time

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