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Clerical Associate for McLeod Pulmonary & Critical Care (PRN) – Little River

Little River, SC
TRACKING CODE

6889

JOB DESCRIPTION

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. 

Responds immediately by acknowledging new arrivals in a courteous manner 

Answers telephone within three rings using good customer service skills to ascertain the nature of the call 

Delivers accurate and legible messages to appropriate person within 15 minutes of the call 

Repeats key information when taking messages to ensure accuracy 

Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely and exercises tact and diplomacy 

Maintains confidentiality in talking with patients, upholding policies and setting an example 

Directs patient to complete new patient information forms and insurance information and enters the data in the computer 

Verifies established patient information 

Informs patient of their financial obligation, collecting co-pays, co-insurance and payments on “bad debt” before being seen 

Obtains assignment and authorization signatures, copies of insurance cards, and necessary claims forms 

Verifies Medicaid eligibility, making sure correct Medicaid carrier is set 

Schedules appointments in a timely manner 

Handle Fax inbox daily 

Files all information into the charts 

Maintains confidentiality of records and follows office policy regarding the release of information 

Puts accurate charges on superbill and total for each patient 

Confirms that the superbill has a diagnosis and has been signed by the physician 

Collects the amount due from each patient, if anything was missed at check-in 

Posts transactions and registers payments on the system and completes the daily report 

Balances revenues to match deposits and receipts  

Help train new employees 

Open communication with staff and providers

 

Qualifications /Training: 

Minimum of two year experience in health care.   

 

Licenses/Certifications/Registrations/Education:  

Minimum of a High School Diploma/GED from an accredited school

WORK SCHEDULE

Part time

JOB LOCATION

Little River, SC, United States

POSITION TYPE

Part time

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