Clerical Associate II-McLeod Digestive Health Center

Loris, SC

TRACKING CODE

4814

JOB DESCRIPTION

1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-

workers in accordance with our Service Excellence Standards and Core Values. Keep the Service Excellence statement

as first item.

2. Fosters an environment that demonstrates caring, compassion, and respect for all patients, families, visitors and

co-workers.

3. Demonstrates proficiency in office equipment and software programs used in practice, including EMR, multi-function

printers, etc.

4. Ensures smooth and efficient workflow of information between office and all MRMC Departments

5. Performs Prior Authorizations, assistance with patient billing questions, payment processing duties accurately and in

accordance with MPA Guidelines as necessary.

6. Serves as gatekeepers for the practice and directs visitors, vendors, patients in a helpful manner and in accordance with

Compliance and HIPAA Privacy Practices.

7. Makes appointments as necessary for patients

8. Check in and Check out patients as necessary

9. Maintains demographic and registration data in Hospital/Practice EMR systems

10. Charge Entry in Practice EMR systems

11. Performs referrals and related authorizations accurately and according Practice Guidelines.

12. Facilitates medical records requests as necessary.

13. Assists patients with account questions and other issues as needed.

14. Demonstrates continued professional growth through goal-setting and participation in educational offerings.

15. Performs other duties as assigned.

Job Requirements

Qualifications /Training:

Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology. Six months to

one year related experience and/or training; or equivalent combination of education and experience.

 

Licenses/Certifications/Registrations/Education:

Minimum of a High School Diploma/GED from an accredited school.

 

Physical Requirements: Refer to Occupational Risk Assessment

WORK SCHEDULE

Full time

JOB LOCATION

Loris, SC, United States

POSITION TYPE

Full time