Clerical Associate II, McLeod Digestive Health Center
Florence, SC
TRACKING CODE
5779
JOB DESCRIPTION
- Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Keep the Service Excellence statement as first item.
- Fosters an environment that demonstrates caring, compassion, and respect for all patients, families, visitors and co-workers.
- Demonstrates proficiency in office equipment and software programs used in practice, including EMR, multi-function printers, etc.
- Ensures smooth and efficient workflow of information between office and all MRMC Departments
- Performs Prior Authorizations, assistance with patient billing questions, payment processing duties accurately and in accordance with MPA Guidelines as necessary.
- Serves as gatekeepers for the practice and directs visitors, vendors, patients in a helpful manner and in accordance with Compliance and HIPAA Privacy Practices.
- Makes appointments as necessary for patients
- Check in and Check out patients as necessary
- Maintains demographic and registration data in Hospital/Practice EMR systems
- Charge Entry in Practice EMR systems
- Performs referrals and related authorizations accurately and according Practice Guidelines.
- Facilitates medical records requests as necessary.
- Assists patients with account questions and other issues as needed.
- Demonstrates continued professional growth through goal-setting and participation in educational offerings.
- Performs other duties as assigned.
Job Requirements
Qualifications /Training:
Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology. Six months to one year related experience and/or training; or equivalent combination of education and experience.
Licenses/Certifications/Registrations/Education:
Minimum of a High School Diploma/GED from an accredited school.
WORK SCHEDULE
Full time
JOB LOCATION
Florence, SC, United States
POSITION TYPE
Full time