Clerical Associate II – McLeod Family Medicine Carolina Forest 2

Loris, SC

TRACKING CODE

2188

JOB DESCRIPTION

McLeod Family Medicine Carolina Forest 2

Clerical Associate II

Job Description Summary

• Handles all incoming communications and insures reliable consistent coverage for phones
• Coordinates and schedules all appointments whether in the office, hospital surgery center etc. Confirms and follows up on communication
• Verifies patient data
• Coordinates and manages the expectations of all same day appointments
• Addresses and or follows up on all messages, mail, faxes and incoming communications
• Prepares the day before completing all tasks that can be done before the patient arrives including preregistration function
• Coordinates straight forward referrals to other specialists if less than 5 minutes according to the established physician protocols
• Works to maintain a work environment that is paperless. Keeps precise chart counts and regularly updates patient registries
• Supports team members by handling key administrative duties                                    
• Actively participates in the care team and cross functional team quality improvement process
• Models quality improvement behavior in times of stress and conflict

Qualifications /Training:

• Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology. Six months to one year related experience and/or training; or equivalent combination of education and experience.

Licenses/Certifications/Registrations/Education:

• Minimum of a High school diploma or GED equivalent from an accredited school

Work Schedule:

• 80 hours biweekly 

WORK SCHEDULE

Full time

JOB LOCATION

Loris, SC, United States

POSITION TYPE

Full time