Clerical Associate II – McLeod Surgery Clarendon

Manning, SC

TRACKING CODE

3395

JOB DESCRIPTION

• Greets visitors and patients in a friendly and courteous manner always facing forward with attention on patients in waiting area.
• Directs patients to complete patient information forms and enters data into computer.
• Obtains assignment and authorization signatures, copies of insurance cards, and necessary claim forms as needed.
• Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.
• Delivers accurate and legible messages to appropriate person within 15 minutes of the call as needed.
• Repeats key information when taking messages to ensure accuracy as needed.
• Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely and exercises tact and diplomacy.
• Maintains confidentiality in talking with patients, upholding policies and setting an example.
• Schedules and reschedules appointments.
• Collects amounts due from patients.
• Pulls charts for Medical Record request as needed if hardcopy.
• Files charts as needed if hardcopy.
• Assign patient account numbers to medical records if hardcopy.
• Files information into charts if hardcopy.
• Works fax in-box.
• Preps patient accounts daily as necessary.
• Organizes office supplies.
• Purges files when necessary at recommendation of Practice Administrator.
• Keeps work area neat, clear of clutter.
• Obtains authorizations, works disability forms.
• Obtains needed provider signatures on orders.
• Codes procedures and diagnosis as needed.
• Enters surgical information in as needed.
• Demonstrates a willingness to perform the duties of other department personnel when workload requires.

Qualifications /Training:

• Basic knowledge of computer input.
• Must be able to perform basic clerical functions.
• Comprehend medical terminology.
• Good spelling and number skills.
• Clear, concise voice.

Licenses/Certifications/Registrations/Education:

• Minimum of a High School Diploma/GED from an accredited school

Work Schedule:

• Full-time, 80 hrs bi-weekly 

WORK SCHEDULE

Full time

JOB LOCATION

Manning, SC, United States

POSITION TYPE

Full time