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Clerical Associate II – McLeod Women’s Care Clarendon

Manning, SC
TRACKING CODE

3605

JOB DESCRIPTION
  1. Greets visitors and patients in a friendly and courteous manner always facing forward with attention on patients in waiting area.
  2. Directs patients to complete patient information forms and enters data into computer.
  3. Obtains assignment and authorization signatures, copies of insurance cards, and necessary claim forms as needed.
  4. Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.
  5. Delivers accurate and legible messages to appropriate person within 15 minutes of the call as needed.
  6. Repeats key information when taking messages to ensure accuracy as needed.
  7. Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely and exercises tact and diplomacy.
  8. Maintains confidentiality in talking with patients, upholding policies and setting an example.
  9. Schedules and reschedules appointments.
  10. Collects amounts due from patients.
  11. Works fax in-box.
  12. Preps patient accounts daily as necessary.
  13. Organizes office supplies.
  14. Keeps work area neat, clear of clutter.
  15. Obtains authorizations, works disability forms.
  16. Obtains needed provider signatures on orders.
  17. Codes procedures and diagnosis as needed. 
  18. Demonstrates a willingness to perform the duties of other department personnel when workload requires.    

Qualifications /Training:

  • Basic knowledge of computer input.
  • Must be able to perform basic clerical functions.
  • Comprehend medical terminology.
  • Good spelling and number skills.
  • Clear, concise voice.

Licenses/Certifications/Registrations/Education:

  • Minimum of a High School Diploma/GED from an accredited school

Work Schedule:

  • Full-time, 80 hours bi-weekly;  Monday – Friday
WORK SCHEDULE

Full time

JOB LOCATION

Manning, SC, United States

POSITION TYPE

Full time

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