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Clerical Associate, McLeod Family Medicine Carolina Forest

Loris, SC
TRACKING CODE

4887

JOB DESCRIPTION

McLeod Family Medicine Carolina Forest 2

Clerical Associate II

Job Description Summary

  • Handles all incoming communications and insures reliable consistent coverage for phones
  • Coordinates and schedules all appointments whether in the office, hospital surgery center etc. Confirms and follows up on communication
  • Verifies patient data
  • Coordinates and manages the expectations of all same day appointments
  • Addresses and or follows up on all messages, mail, faxes and incoming communications
  • Prepares the day before completing all tasks that can be done before the patient arrives including preregistration function
  • Coordinates straight forward referrals to other specialists if less than 5 minutes according to the established physician protocols
  • Works to maintain a work environment that is paperless. Keeps precise chart counts and regularly updates patient registries
  • Supports team members by handling key administrative duties                                    
  • Actively participates in the care team and cross functional team quality improvement process
  • Models quality improvement behavior in times of stress and conflict

Qualifications /Training:

  • Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology. Six months to one year related experience and/or training; or equivalent combination of education and experience.

Licenses/Certifications/Registrations/Education:

  • Minimum of a High school diploma or GED equivalent from an accredited school

Work Schedule:

  • 80 hours biweekly 
WORK SCHEDULE

Full time

JOB LOCATION

Loris, SC, United States

POSITION TYPE

Full time

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