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Clerical Associate, McLeod Health Primary Care River Hills

Little River, SC
TRACKING CODE

4343

JOB DESCRIPTION
  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  • Handles daily responsibilities in a customer service fashion. This includes all telephone calls, patients, visitors, employees, and other communications.
  • For all assigned practices, assists with the following functions as needed/directed – to include, but not limited to:
    • Responsible for timely and accurate patient registration and check-in.
    • Performs check-out duties accurately and according to established office guidelines
    • Answers telephone and routes calls to appropriate person.
    • Assist patients with account questions.
    • Verify patients insurance benefits prior to the visit.
    • Schedule appointments, insure that all records are in the system for patients that have been referred to the practice and records are forwarded to any practice that we refer to.
    • Performs a variety of clerical support functions, which may include assisting practice leadership with API/timekeeping, scheduling provider/staff meetings, etc.
    • Responsible for processing medical records request.
  • Performs other duties as assigned by supervisor.

Qualifications/Training:

  • Six months to one year related experience and/or training; or equivalent combination of education and experience

Education:

  • HS diploma preferred/GED preferred from an accredited school
WORK SCHEDULE

Full time

JOB LOCATION

Little River, SC, United States

POSITION TYPE

Full time

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