Clerical Associate, McLeod Primary Care Partners, FT

North Myrtle Beach, SC

TRACKING CODE

7705

JOB DESCRIPTION

Essential Job Responsibilities/Expectations

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Handles daily responsibilities in a customer service fashion. This includes all telephone calls, patients, visitors, employees, and other communications.
• For all assigned practices, assists with the following functions as needed/directed – to include, but not limited to:
  • Responsible for timely and accurate patient registration and check-in.
  • Performs check-out duties accurately and according to established office guidelines
  • Answers telephone and routes calls to appropriate person.
  • Assist patients with account questions.
  • Verify patients insurance benefits prior to the visit.
  • Schedule appointments, ensure that all records are in the system for patients that have been referred to the practice and records are forwarded to any practice that we refer to.
  • Performs a variety of clerical support functions, which may include assisting practice leadership with API/timekeeping, scheduling provider/staff meetings, etc.
  • Responsible for processing medical records request.
  • Performs other duties as assigned by supervisor.

Qualifications/Training:

• Six months to one-year related experience and/or training; or equivalent combination of education and experience.

Licenses/Certifications/Registrations/Education:

• HS diploma preferred/GED preferred from an accredited school.

WORK SCHEDULE

Full time

JOB LOCATION

North Myrtle Beach, SC, United States

POSITION TYPE

Full time