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Clerical Associate, McLeod Primary River Hills, FT

Little River, SC
TRACKING CODE

6319

JOB DESCRIPTION

Essential Job Responsibilities/Expectations

  • Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  • Fosters an environment that demonstrates caring, compassion, and respect for all patients, families, visitors and co-workers.
  • Demonstrates proficiency in office equipment and software programs used in practice, including EMR, multi-function printers, etc.
  • Ensures smooth and efficient workflow of patients from the front office to sub-waiting areas.
  • Performs check-in and payment processing duties accurately and in accordance with MPA and MPFM Guidelines.
  • Serves as gatekeepers for the practice and directs visitors, vendors, patients in a helpful manner and in accordance with Compliance and HIPAA Privacy Practices.
  • Performs referrals and related authorizations accurately and according to MPFM Guidelines.
  • Processes medical records requests as necessary.
  • Assists patients with account questions and other issues as needed.
  • Participates proactively in problem solving and process improvement activities through collaboration with clinical teams using Evidence Based Practices.
  • Demonstrates continued professional growth through goal-setting and participation in educational offerings.
  • Performs other duties as assigned.

Job Requirements

Qualifications /Training:

  • Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology.
  • Six months to one year related experience and/or training; or equivalent combination of education and experience.

Licenses/Certifications/Registrations/Education:

  • Minimum of a High School Diploma/GED from an accredited school.
WORK SCHEDULE

Full time

JOB LOCATION

Little River, SC, United States

POSITION TYPE

Full time

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