Clerical Associate, Southern Medical Associates, FT, Loris, SC

Loris, SC

TRACKING CODE

6302

JOB DESCRIPTION

Essential Job Responsibilities/Expectations

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Keep the Service Excellence statement as first item.
• Responsible for timely and accurate patient registration and check in.
• Directs patients to complete patient information forms and enters data in computer.
• Obtains copies of insurance cards, necessary information regarding filing insurances and assignments
• Collect all copays and account balances
• Schedules and reschedules appointments and indicates reason for visit
• Works fax in box
• Handles out going referrals and obtains authorizations from insurance companies for referrals to other specialties and radiology.
• Takes and delivers accurate messages to appropriate person as needed.
• Answers incoming telephone calls on the third ring and takes detailed messages for providers and staff as needed, updating demographic and insurances in each call
• Balances all monies collected at the end of the day.
• Performs check out duties according to established guidelines.
• Sorts mail
• Call to remind patients of next day appointments
• Attends team meeting

Qualifications /Training:

• Individual must be able to perform basic clerical functions and in addition, have the ability to comprehend medical terminology. Medical experience

Licenses/Certifications/Registrations/Education:

• HS diploma preferred/GED preferred from an accredited school

WORK SCHEDULE

Full time

JOB LOCATION

Loris, SC, United States

POSITION TYPE

Full time