Clerical Associate-Worker’s Compensation (Orthopaedics)

Florence, SC

TRACKING CODE

7281

JOB DESCRIPTION

 

1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
2. The Clerical Associate I is responsible for handling daily responsibilities in a customer service fashion. This includes all telephone calls, patients, visitors, employees and other communication; gives new patients proper registration forms to complete; enters demographic information into the computer; schedules appointments and re-appointments; collects co-payments at time of appointment; performs a variety of clerical support functions such as, completes charts for next day appointments, maintains record keeping and filing system; answers telephone and routes calls to appropriate person.
3. Knowledge of Worker’s Compensation processes including tracking, database management, case management, scheduling, IME & 14B documentation.

 

 

Job Requirements

Qualifications /Training:

 

Individual must be able to perform basic clerical functions and in addition, the ability to comprehend medical terminology.

 Six months to one year related experience and/or training; or equivalent combination of education and experience.

 

Licenses/Certifications/Registrations/Education:

HS diploma preferred or Equivalent (GED) from an accredited school required 

 

WORK SCHEDULE

Full time

JOB LOCATION

Florence, SC, United States

POSITION TYPE

Full time