Diabetes Care Manager – Chronic Care Management

Florence, SC

TRACKING CODE

3351

JOB DESCRIPTION

Diabetes Care Manager

Job Summary

1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
2. Responsible for managing targeted populations to achieve efficient and effective care delivery.
3. Shall be responsible for implementing safe, appropriate, effective and efficient:  

(a) utilization management processes;

(b) care coordination activities;

(c) total cost of care initiatives; and

(d) identification, enrollment and linkage for high risk patients

4. Ensures continuity of care through evidenced based methods, including, but not limited to, medication reconciliation, self-management plan, engagement of family and care givers, education and referrals.
5. Creates population-based management strategies and processes (based on a solid understanding of care management, including disease management and preventive care) that help patients manage their healthcare needs and foster care quality, cost-effectiveness, and patient engagement.
6. Works with interdisciplinary team to develop care plan and address gaps in care.
7. Works closely with patient to understand disease specific related issues or interpret health risk assessment information to ensure patient meets or exceeds goals.
8. Proactively anticipates and coordinates care services across multiple providers and care settings, provides comprehensive self-management and health education for targeted member populations
9. Promotes and facilitates improved clinical outcomes and patient satisfaction, as well as efficient use of resources in order to obtain optimum value for both the patient and reimbursement.
10. Performs complete assessment of patient’s current health status and available resources, including barriers which may hinder patient’s ability to achieve optimal health.
11. Establishes collaborative partnerships with patients to assist them in examining patterns of health care needs, decisions, lifestyle choices, and utilization of resources that affect their health.
12. Responsible for ensuring patient goals are achieved within specified time period based upon individual needs, reasonable expectations and documented outcomes.
13. Demonstrates expertise in care management and serves as a resource to the interdisciplinary health care team.
14. Integrates knowledge of external and internal regulatory requirements into the review and management of cases.
15. Functions as the patient’s consistent point of contact, serving as a bridge across the care continuum, actively collaborating across multiple disciplines to create aligned processes for transitions of care.
16. Responsible for providing both clinical patient education and health education.
17. Ability to provide case management and care coordination to various populations across the system.
18. Engages in quality improvement activities.

Work Schedule: 80 Hours biweekly. Full Time

Qualifications/Training:

• Three years of total nursing experience required with a minimum of one year in care coordination/case management required
• Certified Diabetes Educator and/or 2 years of experience with diabetes

Education/Licenses and/or Registrations/Certifications:

• Required: Associates degree in Nursing required.
• Current unrestricted nursing license required.
• Will obtain diabetes certification within one year of hire.

WORK SCHEDULE

Full time

JOB LOCATION

Florence, SC, United States

POSITION TYPE

Full time