Director of Nursing, Medical Observation/PCU, McLeod Seacoast

Little River, SC

TRACKING CODE

8547

JOB DESCRIPTION

Near Myrtle Beach, South Carolina

 

Essential Job Responsibilities/Expectations

• Maintains professional image/exhibits excellent customer relations.in accordance with our Service Excellence Standards and Core Values.
• Shall demonstrate leadership and commitment with respect to the quality management system by:
  • promoting the use of the process approach and risk-based thinking.
  • engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements.
  • promoting improvement.
• Demonstrates workplace integrity and ethical behavior as outlined in the Code of Conduct.
• Recruits/Interviews/Selects staff for area. Conducts timely evaluations. Ensures completion of mandatory requirements
• Facilitates decision making, conflict resolution on and among nursing units/other departments.
• Communicates activities, emergency situations, patient/ staff/physician needs of an unusual nature to the CNO.
• Ensures privacy/confidentiality of patient, employee, and hospital information.
• Demonstrates appropriate handling and storage of medications. Investigates narcotic discrepancies.
• Participates in nursing/hospital committees as indicated/requested.
• Assures accurate, legible documentation that is dated and timed.
• Develops & monitors annual budget to include Capital, workforce and operational needs. Continuously seeks cost-effective methods to reduce expenditures without disrupting departmental operations or compromising care.
• Promptly places work order(s) for environmental/equipment repair or maintenance needs.
• Demonstrates ability to be flexible, organized and function under stressful conditions.
• Complies with, enforces policies/procedures. Initiates Performance Expectation Process as indicated.
• Handles outside communications with patient’s families, vendor services and others as hospital’s representative.
• Establishes relationships with primary admitting medical staff to optimize patient care and staff relationships.
• Responds to incidences of inappropriate staff/physician behavior by investigating & reporting through COC.
• Provides a healthy work environment in which staff can seek Director for Feedback and/or to voice concerns. Conducts Huddle/staff meeting at least once per month, Rounds on each employee at least once per quarter.
• Takes ownership of customer needs. Utilizes GET-IT (Greet, Explain, Task, Instruct, Thank) when communicating with patients, physicians and staff. Utilizes the GIFT (Give sincere apology, identify with complaint, Fix and follow-up, thank them for bringing to our attention) method when responding to customer concerns.

Qualifications/Training

• Minimum five years clinical practice in an acute care facility with at least one year in a charge nurse or preceptor role.
• Licenses/Certifications/Registrations/Education
• Graduate of an approved associate degree Nursing Program Must possess a valid SC license- RN.
• BLS

WORK SCHEDULE

Full time

JOB LOCATION

Little River, SC, United States

POSITION TYPE

Full time