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FINANCIAL COUNSELOR – MCLEOD CARDIOLOGY ASSOCIATES – SUMTER

SUMTER, SC
TRACKING CODE

20220859

JOB DESCRIPTION
  1. Greets patients and visitors in a friendly and courteous manner always facing forward with attention on the patient/visitor.
  2. Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.
  3. Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely.  Exercises tact and diplomacy.
  4. Maintains confidentiality in talking with patients, upholding policies and setting an example.
  5. Schedules and reschedules appointments.
  6. Collect amounts due from patients.
  7. Uses exceptional customer skills when speaking with patients about financial collections.
  8. Keeps work area neat, clear of clutter.
  9. Obtains needed Provider/Administrator signature on forms.
  10. Codes procedures and diagnosis as needed.
  11. Inputs orders into Order Facilitator.
  12. Registers patients for any needed financial assistance.
  13. Speaks with self-pay patients concerning balances.
  14. Speaks with any patients with balances as referred to them.
  15. Collects pre-pays as appropriate.

Qualifications /Training:

  • Basic knowledge of computer input.
  • Must be able to perform basic clerical functions.
  • Comprehend medical terminology.
  • Good spelling and number skills.
  • Clear, concise voice.

Licenses/Certifications/Registrations/Education:

  • Minimum of a High School Diploma/GED from an accredited school

Work Schedule:

  • Full-time 80 hrs bi-weekly
WORK SCHEDULE

Full-Time/Regular

JOB LOCATION

SUMTER, SC, United States

POSITION TYPE

Full-Time/Regular

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