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Collections Representative (prior accounts receivable experience REQUIRED)

Florence, South Carolina

Collections Representative (prior accounts receivable experience REQUIRED)

Tracking Code
20191764
Job Description

Assist patients (walk-in, telephone, or written correspondence) with all concerns about patient’s accounts and assisting with financial arrangements as appropriate to facilitate collections of self-pay balances. Responsibilities shall include performing all necessary follow-up, which pertains to satisfying the account balance. This may include, not limited to telephone contact with the patient or their insurance company. Pursues all avenues for reimbursement until account is paid. Every Collector is required to work nights as necessary to improve contacts and collections. For performance standards, collectors are required to reach $35,000 at least once a month. Collectors maybe be given an oral, and written warnings, suspension and/or termination if necessary for failure to obtain the performance standard over a period of 4 months after 90 days. Collectors are also required to make a minimum of 145 calls per day. Complies with Federal, State and Local government agency regulations on billing and collection for services provided to the patient. Additional duties may include, disputes and validations, payroll, cashier functions, and assist as needed with probate, deceased, and legal accounts.

Positions in Collections (openings as Cashier, Office Specialist and Collections Representative available)


Work Schedule: Full time position, 80 hours biweekly.



Education/experience requirements: High school diploma required, some college preferred. An Associate degree in business finance / management might be preferred. Experience in collections, health insurance, physician office and/or hospital functions required. Previous computer experience highly desired.

Job Location
Florence, South Carolina, United States
Position Type
Full-Time/Regular
Position Type Details
Full-Time
Physical Address
McLeod Tower, 555 East Cheves Street

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