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Physician Office Clinical Supervisor

Florence, SC




  1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  2. Adhere to all HIPAA laws and MPA II policies.
  3. Shall demonstrate leadership and commitment with respect to the quality management system by:

(a) promoting the use of the process approach and risk-based thinking

(b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements

      (c) promoting improvement

  1. Serve as Clinical RN Team Lead, overseeing all practice processes.
    1. Utilize clinical staff to ensure all clinical duties are performed.
    2. Assists Practice Administrator with hiring, firing, and performance expectation process for all clinical staff.
    3. Works with Practice Administrator to adjust nurse staffing to meet patient care demands while maintaining operational productivity goals;
    4. Ensure nursing processes and procedures are designed to accomplish safe and effective patient care coordination, chronic care management, care transitions, and delivery of appropriate preventative services;
    5. Leads employees to accomplish all job objectives; inspires critical thinking, confidence, and motivation; clearly defines expectations, and maintains personal effectiveness under pressure;
    6. Investigate system, work flow, patient care, and operational problems and make recommendations;
    7. Troubleshoots issues affecting patient care, clinical effectiveness, and clinic productivity; Monitors and reports to Administrator when appropriate;
    8. Helps establish/implement goals, objectives, policies, procedures, and systems for the clinic;
    9. Serve as a change agent for the practice, ensuring continuous quality improvement and achievement of all patient safety and care quality goals;
    10. Plan and initiates process improvement and cost reduction opportunities;
    11. Act as EHR champion for clinical and clerical staff.
  2. Assists the physician, physician assistants, and nurse practitioners in assessing the needs of patients based on data collected through history, observation, physical exam, telephone triage, and analysis of diagnostic data:
    1. Performs direct patient care, i.e., triage, assessment, procedures, treatments, patient education, discharge and follow-up instructions. Prepares patient to be seen by provider.
    2. Formulates the initial database by systematically collecting pertinent information through communication with patient and family, observation, and objective examination.
    3. Prepares medication and gives the injections as ordered by the provider.
    4. Schedules testing and referral appointments for patients per provider instructions and completes follow-up.
    5. Consults with patient on telephone calls either addressing the problem or referring the call to another clinical staff or provider, as appropriate.
    6. Calls in and documents prescriptions as ordered by the provider.
    7. Reviews daily laboratory and radiology reports, notifying the provider of any abnormal results. Calls patients with test results according to established policy and as directed by the provider.
  3. Performs other duties necessary in providing high quality patient care:
    1. Cleans and straightens examination rooms between patients according to OSHA standards.
    2. Keeps all necessary instruments clean and in examination rooms.
    3. Sets up and maintains equipment, immediately notifies management or appropriate personnel of any malfunction.
    4. Maintains medical supply inventory, checks expiration dates on medications and vaccines and disposes of outdated medications.
    5. Ensures that that examination and treatment rooms are adequately stocked with medical supplies.
    6. Develops and maintains a working knowledge of all equipment needed to perform duties.
  4. Possesses skills and abilities required in a multifaceted environment in addition to those relating to nursing:
    1. Attends scheduled in-services. Reads and assimilates materials that provide information on the practice and community services.
    2. Maintains professional clinical knowledge, skills, and required certification through annual self-review and by attending the appropriate education programs. Continually works toward self-improvement, takes responsibility for own self-development.
    3. Promotes the practice with a positive image.
    4. Maintains a good rapport with peers and management. Is enthusiastic and positive about job responsibilities.
  5. Provides clinical competency coaching and training to clinical staff
  6. Performs other duties as assigned.




Job Requirements


Preferred minimum of 5 years healthcare experience.



Graduate of an accredited nursing program – Associates Degree of Nursing (ADN) required, Bachelor of Science in Nursing (BSN) preferred.

Valid, active Registered Nurse License verified by LLR.

BLS Certified






Full time


Florence, SC, United States


Full time

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