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Chief Quality Officer/Senior Vice President, McLeod Health

Florence, SC



McLeod Health stands at the pinnacle of healthcare excellence, reflected by an array of prestigious awards that underscore an unwavering commitment to quality and safety. Among the organization’s most notable accolades, McLeod Health is privileged to be recognized by esteemed institutions such as Det Norske Veritas (DNV), consistently earning accreditation for adherence to rigorous standards of safety and quality.

McLeod has been honored with the Healthgrades Outstanding Patient Experience Award, a testament to fostering positive and meaningful interactions with patients throughout their healthcare journey. In addition to these distinctions, McLeod Health holds the Hospital Safety Grade A by Leapfrog for the year 2023, highlighting a continuous commitment to maintaining the highest standards of safety in patient care environments. Furthermore, the organization has been bestowed with the Certified Zero Harm Award by the South Carolina Hospital Association, recognizing its remarkable achievement of delivering healthcare services with zero harm to patients.

McLeod Health received the 5-Star rating in patient care quality by the Centers for Medicare & Medicaid Services for the year 2023. These distinctions demonstrate the core values of McLeod Health and a steadfast commitment to delivering outstanding care to the millions of patients who entrust McLeod with their care.

Essential Job Responsibilities/Expectations

  1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
  2. Chief Quality Officer (CQO) provides administrative leadership for system-wide quality programs, focusing efforts on processes which improve outcomes in patient safety and clinical quality.
  3. This individual works collaboratively with members of senior leadership and physicians to design and implement operational strategies and tactics to improve the outcomes desired.
  4. The Chief Quality Officer (CQO) is accountable for coordinating all initiatives, programs and achievements, in the areas of Clinical Effectiveness, Epidemiology and other related clinical quality areas.
  5. Drives to differentiate McLeod Health as “The Choice for Medical Excellence” across the United States.
  6. Serves as a vital member of the senior leadership team for McLeod Health and assist with global strategic planning, operations, and improvement.
  7. In addition, the position is expected to be an influential citizen in the local community supporting and sharing the mission and vision of the system.
  8. The Chief Quality Officer (CQO) also serves as a representative for the health system in state and national quality arenas both sharing and learning with others.
  9. Responsible for risk management planning and directing business analysis, risk modeling, and loss prevention programs which includes oversight of Clinical Risk Managers in concert with the MH Attorney of Risk Management.
  10. Oversees all aspects of quality management and the organization’s clinical risk management function. Provides oversights of the quality plan development and the implementation of quality improvement efforts designed to improve clinical performance.
  11. Develops quality improvement plans designed to improve the overall quality performance of the organization’s facilities and patient care services.
  12. Responsible for planning, implementing, and directing quality policies, programs, and initiatives.
  13. Designs studies that evaluate clinical outcomes data and uses the results of these studies to develop clinical process improvement initiatives.
  14. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines, regulatory compliance and organizational standards.

Job Requirements

Qualifications /Training:

  • A Nursing Master’s Degree or Physician.
  • Significant experience (10+ years) of aggressive management experience in healthcare or related setting.
  • Extensive, progressive quality leadership experience required including high level proficiency in multiple improvement methodologies such as LEAN and Six Sigma.
  • Must have demonstrated skills and experience in clinical, educational, and administrative leadership.
  • Strong clinical background with a minimum of ten (10) years as a nurse or physician.

Full time


Florence, SC, United States


Full time

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