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Medication Systems and Performance Improvement Manager

Florence, SC



Essential Job Responsibilities/ExpectationsPosition Overview:Reporting to the McLeod Health Vice President of Pharmacy Services, the Manager, Medication Systems and Performance Improvement, plays a pivotal role in ensuring the safe and efficient use of medications throughout the healthcare system. This role is responsible for overseeing medication systems, performance improvement initiatives, and ensuring compliance with pharmacy policies, state and federal regulations. The Manager will work collaboratively with various stakeholders to enhance patient safety and optimize medication processes.

Key Responsibilities:

Medication Use Process Improvement:•   Develop, enhance, and standardize pharmacy policies and procedures related to medication use across the McLeod Health system.•   Ensure adherence to state and federal laws governing medication dispensing practices through developing and improving medication use policies and procedures.•   Ensure continuous survey and regulatory readiness at system sites and support local efforts and response to regulatory requests.•   Assess and modify the process ordering, verification, dispensing, and administration to promote safety and efficiency.

Performance Improvement:•   Coordinate and lead the activities of the Medication Safety Committee and subcommittees, including monitoring and analyzing adverse drug events (ADEs).•   Lead root cause analysis and other performance improvement methods to enhance patient safety.•   Monitor medication safety benchmarks and proactively assess risks across the medication use process.•   Collaborate with nursing administration, information systems, and risk management to develop and implement new processes and best practices that enhance patient safety.•   Apply principles of safety, continuous quality improvement, and human factors engineering to enhance medication safety.•   Stay informed about current trends and developments in medication safety through ongoing education.

Interdisciplinary Collaboration:•   Foster a cooperative working relationship with hospital personnel, physicians, and external partners to resolve safety concerns and lead process improvement.•   Act as a pharmacist liaison between providers, nursing, and other departments to ensure high reliability medication-related processes and workflows.•   Lead and participate in hospital and system quality or performance improvement efforts where medication safety expertise and pharmacy involvement are required.•   Contribute to the development of staff competence in medication safety principles across disciplines. •   Assist other disciplines with the development of policies and procedures related to medication safety.•   Lead by example and enhance the systems safety culture.

Professional Development:•   Contribute to the advancement of the pharmacy profession through active engagement in professional organizations and ongoing education.•   Stay current with industry best practices and emerging trends and technology in medication use process and safety.

Miscellaneous:•   Perform other duties and responsibilities as assigned.

Management Skills, Knowledge, and Abilities:•   Strong leadership and interpersonal skills to collaborate with diverse teams.•   Excellent communication skills to interact effectively with various healthcare professionals and stakeholders.•   Analytical abilities to interpret data, identify areas for improvement, and implement solutions.•   Knowledge of safety principles, continuous quality improvement, and human factors engineering.•   Ability to lead transformational change and establish an enhanced culture of safety.•   Strong writing skills to oversee or lead policy and procedure development.•   Experience with educational program development and delivery.

Job RequirementsQualifications/Training/Experience:•   Three years of relevant experience in medication systems management and performance improvement ORPost Graduate Year 1 Pharmacy Residency (PGY1) (Required).

Licenses/Certifications/Registrations/Education:•   Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (BSPharm) degree from an accredited school of pharmacy (Required).•   Current licensure and registration as a pharmacist in the state of South Carolina (Required).•   Certification: Board Certification through BPS or Certified Professional in Medication Safety (CPMS) or ASHP Medication Safety Certificate (Preferred).

Physical Requirements: Refer to Occupational Risk Assessment 


Full time


Florence, SC, United States


Full time

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